Widerrufsrecht
REFUND POLICY
Pure Choice is committed to offering high-quality digital products and a satisfactory purchasing experience. Our e-books, guides, recipes, tutorials, and other downloadable materials are covered by a 60-day satisfaction guarantee.
1. 60-DAY SATISFACTION GUARANTEE
If you are not satisfied with your purchase, you may request a full refund within 60 calendar days from the original date of purchase.
2. HOW TO REQUEST A REFUND
To submit a refund request, please contact us at [customer@purechoicce.shop](mailto:customer@purechoicce.shop) and include the following information:
* Your full name;
* The email address used when placing the order;
* Your order or transaction number;
* The name of the digital product purchased;
* A brief explanation of the reason for your refund request.
Because our products are delivered digitally, there is no physical item to return and no shipment is required.
3. ACCESS, DOWNLOAD, OR FILE ISSUES
If you experience difficulties accessing or downloading your purchase, receive an incorrect product, or encounter a file that is damaged, incomplete, or unavailable, please contact our support team as soon as possible.
We will review the situation and work to provide an appropriate solution, which may include restoring access, providing the correct file, or offering another suitable resolution.
4. REFUND PROCESSING TIME
Once your refund request has been reviewed and approved, the refund will be issued to the original payment method used for the purchase.
Although approved refunds are initiated promptly, the amount may take up to 10 business days to appear in your account, depending on your bank, card issuer, or payment service provider.
If more than 15 business days have passed since your refund was approved and the funds have not yet been received, please contact us so we can assist you.
5. EXCHANGES
Since Pure Choice provides digital products, traditional product exchanges are not generally applicable.
However, if you accidentally purchased the wrong material or received a different file from the one ordered, please contact our support team. We will review the situation and determine the most appropriate available solution.
6. CONSUMER RIGHTS
Nothing in this Refund Policy is intended to exclude, limit, or reduce any mandatory consumer rights or protections granted under the laws and regulations applicable in your country or region.
CONTACT
If you have any questions regarding refunds, payments, downloads, or access to your digital products, please contact Pure Choice:
Email: customer@purechoicce.shop
Website: purechoicce.shop